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At Smart Devices Kenya (https://www.smartdeviceske.shop), your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
Non-Personal Information: We may collect non-personal information through cookies or tracking technologies, such as your IP address, browser type, device type, and browsing behavior on our website.
2. How We Use Your Information
We use your personal information for the following purposes:
To Process Orders: To complete and manage your purchases, including shipping, payment processing, and customer support.
To Improve Customer Experience: To personalize your shopping experience and provide tailored content or recommendations.
To Communicate with You: To send order updates, promotional emails, newsletters, or responses to inquiries. You can opt-out of marketing communications at any time.
For Security and Fraud Prevention: To monitor and prevent fraud or any unauthorized use of our services.
To Comply with Legal Obligations: To comply with legal obligations, such as tax regulations and consumer protection laws.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files stored on your device that help us improve your browsing experience, such as remembering your login details or preferences.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:
With Service Providers: We may share your personal data with trusted third-party service providers who assist us with payment processing, shipping, email communication, and other business operations.
To Comply with the Law: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or if we believe it is necessary to protect our rights, property, or the safety of others.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Data Security
We take the protection of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, use, alteration, and disclosure. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to:
Access Your Information: You may request a copy of the personal information we hold about you by contacting us at email: muriatneoo@gmail.com
Correct Your Information: If any of your personal information is incorrect or incomplete, you can update it by logging into your account or contacting us.
Delete Your Information: You can request the deletion of your personal data, subject to any legal obligations or requirements.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you wish to request the deletion of your data, please contact us.
8. Third-Party Websites
Our website may contain links to third-party websites, such as payment processors or social media platforms. These websites are governed by their own privacy policies. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their policies before providing any personal information.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information as soon as possible.
10. Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights as outlined above, please contact us: