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1. Introduction
Welcome to Smart Devices Kenya (https://www.smartdeviceske.shop). These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our site. By using the website or placing an order with us, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please do not use the website or purchase our products.
2. Acceptance of Terms
By accessing or using the website, you agree to comply with these Terms and all applicable laws and regulations. Smart Devices Kenya reserves the right to modify or update these Terms at any time. All updates will be posted on this page with a revised date, and any changes will be effective immediately.
3. Products and Pricing
Product Availability: All products are subject to availability. We may limit the quantity of products purchased and may refuse or cancel orders at our discretion.
Pricing: Prices on the website are in Kenyan Shillings (KES) and may be subject to change without notice. We make every effort to ensure accurate pricing, but in the event of an error, we reserve the right to cancel or refuse an order.
4. Account Registration and Security
To make a purchase or access certain features on the website, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update your account information if any changes occur. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorized use.
5. Orders and Payment
Order Confirmation: Once an order is placed, you will receive an order confirmation email. However, this does not guarantee acceptance or fulfillment of the order. We reserve the right to cancel any order before shipment for any reason.
Payment Methods: We accept various payment methods, including credit cards, mobile money, and bank transfers. Payment details will be processed securely.
Shipping: Delivery timeframes may vary depending on your location and availability of products. We are not liable for any delays or damages during shipping.
6. Returns, Refunds, and Cancellations
Returns: We accept returns within 5 days of delivery for defective or damaged products. To initiate a return, please contact our customer support team.
Refunds: Refunds will be processed according to the payment method used.
Cancellations: If you wish to cancel an order, please contact us immediately before shipment. Once the order has been shipped, it cannot be canceled.
7. User Conduct
You agree to use the website in a manner that does not:
Violate any applicable local, national, or international law or regulation.
Infringe on the intellectual property rights of others.
Transmit viruses or any other harmful computer code.
Engage in fraudulent activity or make unauthorized purchases.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, and software, is the property of Smart Devices Kenya or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from the website without our explicit permission.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which can be found at [Insert Privacy Policy Link]. By using the site, you consent to the collection and use of personal data as outlined in our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Smart Devices Kenya shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or the purchase of products, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, data, or business interruptions.
11. Dispute Resolution
Any disputes arising out of or relating to these Terms or the use of the website will be resolved through binding arbitration, rather than in court, except for disputes related to intellectual property rights or any claim that cannot be arbitrated under applicable law. The arbitration will take place in Kenya, and the language of arbitration will be English.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Kenya. Any legal action or proceeding related to the website or these Terms shall be conducted in the courts located in Kenya.
13. Modifications to Terms
Smart Devices Kenya reserves the right to modify, update, or discontinue the website and its services at any time. We may also revise these Terms from time to time, and the revised Terms will be effective as soon as they are posted on this page.
14. Contact Information
If you have any questions or concerns regarding these Terms or your order, please contact us:
Email: muriatneoo@gmail.com
Phone: 0792111809
Address: Mama Ngina Sreet Nairobi CBD